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If there is something wrong with the screen or the battery with my device, what should I do? Could I buy the screen or the battery from Onyx Boox and fix it by myself?

Joyce
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First of all, Onyx Boox does not sell the screen or the battery to customers separately. You are suggested to contact BOOX customer service, and we will arrange a fix/maintenance for the device. Please note that any damages caused by dismantling and repairing without permission from Onyx are beyond the scope of a warranty.

 

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2 comments

Date Votes
  • Maxim K

    Could you provide some instructions on how to send the device for repairs? It would also be interesting to know how much a battery replacement would cost. What's a good way to estimate this? 

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  • Ryan Mahadeo

    I have the same question, I am in canada and need to replace battery on a darwin 3

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