If your devices have software bugs/ faults, we strongly suggest you submit bugs via "Settings/ Feedback/+ " on your device immediately or via push.boox.com. Most importantly, please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. We will reply to you in 2 working days after you submit the Feedback successfully. You can check the feedback history to see our response. Thanks for your cooperation!
Articles in this section
- What Can I Do if I Cannot Find “Enable Google Play” on App Management?
- What Can I do If Unable To Sync My Notes
- What Can I Do If My Device Is Locked
- Unable to Turn Pages on Third-Party Apps by Using the Buttons on Magnetic Case
- Notes Disappeared? Notes Are Gone? Here Is The Solution.
- Already Register GSF ID But Device Isn't Google Play Protect Certified Yet
- Mira Software Download
- What should I do if I come across software issues or bugs on Boox devices?
- If my Boox device could not connect to Wi-Fi, what shall I do?
- How to Sync Notes From a Device to Another?