If the screen is already broken, please stop using it and contact the seller to fix the screen when it is under 1-year warranty, and you are not suggested to dismantle the device without our permission. If you purchase the device from Booxshop or Boox Amazon Stores, or it is beyond 1-year warranty when you purchased from other stores, you could fill in the Service Request Form with all information needed and upload a few photos to reflect the issue. We will revert to you as soon as possible.
What should I do if my screen has broken?
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