Please make sure that the USB cable works well first. And you could try to use the same USB cable to connect to other devices to test this function. If not, please try to use another USB cable.
Try to use another Micro USB port on your computer or try to use another computer.
Please kindly make sure that you have not clicked the option of“Use USB for just charge this device”but other options.
I have followed these directions with no success, and a lot of people have marked this page as "not helpful". Any other suggestions? (Perhaps the issue is on the PC side. Is there a preferred Windows driver I could install?)
All you need to do is go in to Windows Device Manager and find your device. It will probably be called something like "Google ADB Device". This is your Boox tablet (you can confirm by pulling the USB cable out and it disappears). Unplug any other USB Android devices so you can be sure.
Right click on this device and select Update Drivers.
Click "Browse my computer for driver software".
Click "Let me pick from a list"
Select "Android device" then "MTP device".
After updating to this driver, you will now see your Boox device in Windows file manager like a normal disk drive.
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I have followed these directions with no success, and a lot of people have marked this page as "not helpful". Any other suggestions? (Perhaps the issue is on the PC side. Is there a preferred Windows driver I could install?)
My Boox note air nothing to syn note with Boox app.
My android phone can push, transfer wifi any documents, but Note nothing to syn.
Please help.
I had this same problem and it was fixed very easily thanks to this page: https://www.howtogeek.com/195607/how-to-get-your-android-device-to-show-up-in-file-explorer-if-it-isnt/
All you need to do is go in to Windows Device Manager and find your device. It will probably be called something like "Google ADB Device". This is your Boox tablet (you can confirm by pulling the USB cable out and it disappears). Unplug any other USB Android devices so you can be sure.
Right click on this device and select Update Drivers.
Click "Browse my computer for driver software".
Click "Let me pick from a list"
Select "Android device" then "MTP device".
After updating to this driver, you will now see your Boox device in Windows file manager like a normal disk drive.
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