Beside the service center in China, we also have service centers in the USA and Europe, which enable the convenient and professional maintenance service for Boox users. If you need warranty service, please kindly visit https://www.boox.com/support/ or fill in this Service Request Form via https://booxsupport.zendesk.com/agent/.
Articles in this section
- How do we reach to / contact Boox Customer Services with presales or aftersales issues ?
- How to choose the right type of charger for your Boox device? What are the specifications of the right charger you need?
- What if I worry about leaking my personal privacy? Would Boox collect my personal information?
- How to go to the page of viewing all the running apps and the frequently used apps quickly?
- How to transfer your files between your Boox and other devices?
- How to remove the password?
- How to reset the password if you forget it?
- How to do when the screen display of Boox device turns grey after being under the sunlight?
- Do I need to send back to China if my Boox need warranty service?
- What shall I do If my e-reader breakdown?