How do we contact Boox customer service?

Need help? Contact us today!

Please see our Help Center, where most questions already are answered. Alternatively, simply click "Help" at the bottom left corner of this page.

You will then see a search box after clicking the "Help" button. Please input the keywords of your question and read the top results. If those results do not help, please tap "Contact us" below and leave your questions. 

For hardware issues, please complete the form https://help.boox.com/hc/en-us/requests/new and we’ll assist with your enquiry.

We'll reply to you asap once we receive one ticket related to your product information or issues. Please be aware that our support experts' regular operating hours are 9:00 A.M. to 9:00 P.M. GMT+8 Mon-Sat.