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How do we reach to / contact Boox Customer Services with presales or aftersales issues ?

Joyce
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Here is a help button at the bottom right corner when you go to shop.boox.com. mceclip0.png

You will see a search box after click help button. Please input your keywords and read top results. If those results do not help, please tap "Contact us" below and leave your questions down. 

mceclip1.png

We' ll reply to you asap once we receive one ticket related to your product information and issues. Please be aware that our support experts' regular operating hours are 9:30 A.M. to 6:30 P.M. GMT+8 on working days. 

 

 

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Comments

3 comments

Date Votes
  • Jonghoon jang

    There is no the help button at the bottom of right corner on shop.boox.com

    1
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  • Matthew Lazo

    Same, i see no help button. 

    0
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  • MARIO P C

    I have a Note Pro. The screen is frozen. No answear to reset. Please, help.

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