In this case, you are suggested to submit this Service Request Form via Submit a request – BOOX Help Center with all info needed (serial number is required), and our after-sale team will reply to your inquiry as soon as possible.
Articles in this section
- Notice：Boox Help Service Temporary Suspension
- How do we contact Boox customer service?
- How To Change The Language?
- How To Optimize The Apps If BOOX Color E Ink Tablets Come Across Ghosting Effects?
- How to take out a broken nib of your Boox pen comes with Note Air when a nib is broken/snapped?
- Notice: How to use Boox stylus properly?
- Notice: How to apply our adhesive case on our Boox device?
- What Should I Do If My Boox Device Is Bricked When Updating To The Newest Firmware?
- How To Use Pinch-to-Zoom Function? What If I Could Not Zoom?
- How to choose the right type of charger for your Boox device? What are the specifications of the right charger you need?