What If I Just Received My Boox Device? Some Important Notes For Boox Users

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  • Annika Ohm

    My device becomes frozen when I open a particular notebook which contains drawnings I put a lot of hard work into. If I back up my device will I be able to recover the notebook and be able to continue to work on the drawning with all the layers I had? I know that when I exported the drawing the colours changed and became darker. It was also a fixed image. Once inserted back into the notebook I was not able to see the layers anymore. Since restarting my device has not worked, I think the only thing left to do is a backup and factory reset. But will my notebooks be exsactly as I left them when I get to my device?

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