Skip to main content

Stylus calibration isn't acurrate


1 comment

  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    The offset of the stylus might be caused by the magnet in the magnetic case. In this case, please try not to fold the case, or please try to separate the case and see if the problem persisted.

    If there is no magnetic case, it might be the issue with the nib of the stylus. In this case, please try to replace the nib and see if the problem persisted.

    Fi still unable to solve the problem, we appreciated it if you could take a video of this issue. And then, please submit a request here and attach the video to it. Our after-sale team will check for you and get back to you asap.

    Many thanks for your effort and understanding.


Please sign in to leave a comment.