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Please add Farsi (Persian) features

Ehsan Alikhani
  • Edited

Onyx Farsi keyboard:

I installed the Android AOSP keyboard for Farsi typing, and it's OK. But I prefer to use the Onyx keyboard, which has more features. Please add Farsi language to Onyx keyboard.

 

Google Translation Farsi Support:

Also, translation into Farsi cannot be selected in Google translator (although we know that this option is available in Google Translate). Please add the Farsi option because my classmates and I use it a lot.

 

 

2

Comments

6 comments

Date Votes
  • Mohammad Babajafari

    Boox devices are great to use but lacking Farsi(Persian) support in keyboard and translator makes it hard to use.

    We have to switch keyboard to type in Farsi and it's frustrating especially when typing multi language texts.

    and using another device or an internet browser or extra apps to translate is making a bad UX.

    1
  • Arya

    Any updates on this? 👀

    1
  • Booxshop Service

    Dear customer,

    We apologize for the inconvenience.

    In firmware v3.3.2, the Onyx Keyboard supports the Persian language. In this case, you could update the firmware on your device via Settings > Firmware Update. After that, you will be able to switch to the Persian on the Onyx keyboard.

     

    Regarding the Persian translation on the NeoReader, you could download the Google Translate app from the Google Play Store. After that, you could follow the steps below to use the Google Translate app to translate text into Persian.

    Many thanks for your feedback and understanding.

    Sincerely,
    Derek

    -1
  • Ehsan Alikhani
    • Edited

    Unfortunately, this keyboard is useless. because it doesn't type Persian correctly. It's just a mess of Persian letters.

    Apparently they have left the firmware without any more updates. Boox is a device that could have high performance, but suffers from lack of software and low quality support.

    0
  • Booxshop Service

    Hi Ehsan,  
            
    Thank you for your reply and we apologize for the inconvenience.  

    In this case, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you as soon as possible after you submit the Feedback.​ 

    Many thanks for your effort and understanding.

    Sincerely,
    Derek

    -1
  • Ehsan Alikhani
    • Edited

    I have done this several times before. And you said that this problem will be solved in the new update -that was supposed to be released in July or August- but no update has come.
    However, as an Android developer, I'm sure you don't know what the problem is and you can't fix it. You need a programmer who is fluent in right-to-left languages such as Farsi, Arabic and Urdu.

    0

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