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Firmware update error (V2.3)



  • Official comment
    Boox Service Team


    Thanks for your post! Apology for all the inconvenience has caused!

    Our server has something wrong on the 18th of May. However, it has been solved yesterday. Please try it again. If it does not work, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our colleague will diagnose the problem and reply to you as soon as possible.

    Thanks for your attention!

  • Gyunam Lee

    The same problem still occurs.

    I think the file on the server doesn't seem to have changed.

    Downloaded Note Firmware from

    This is the Google URL linked to the site.

    I hope this problem is solved quickly.



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