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[BUGS] Finger touch & frontlight settings not applied after reboot



  • Official comment
    Boox Service Team

    Hello Greg,

    Thanks for your post!

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. And please click the option "Send logs" which would be helpful to analyze and diagnose the exact problem. Our colleague will reply to you as soon as possible via email. 

    Thanks for your time!

  • greg

    ok, it is done, but more longer time to type on the device. (There isn't an email adress to contact them directly?)

  • greg


    do you know how long approximately to wait to have their answer? thanks

  • greg

    more than 2 weeks and no answer by your colleague.

    can you please ask them if there is a problem


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