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Submitting feedback on device doesn't work



  • Official comment
    Boox Service Team


    Thanks for your post!

    We' ve been working on this existed bug and will fix it via next updated firmware V2.3.1. Please kindly wait for the firmware update. Apology for any inconvenience has caused!

    Thanks for your time!

  • RWX

    I don't want to hijack your post, but so far my experience of getting help through submitting feedback via the device has been dire. Reponses are just as unhelpful as they are here most of the time, so I'm not sure why it even exists on the device. They are also even more unprofessionally worded to make matters worse. Very unfortunate for devices with such high potential.


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