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Is there a way of fixing a too sensitive pen (Note Pro)



  • Official comment
    Boox Service Team


    Thanks for your post. Apology for any inconvenience that has caused.

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  • Sajjan Sharma

    What was the resolution?  Mine is doing the same thing.  The nib is brand new...I just got the Note Air a few days ago...



  • Alex Sobtzak

    Any update on this issue?  I'm having the same problem on a brand new device.

  • Charlotte Leeder

    I've just got the Note Air2 and also having this issue, is there a fix?

  • Alex Sobtzak

    Changing the nibs on the pen worked for me.  Not sure how often you should have to, but I'm having to change them about every 6-8 weeks. 

  • Johnny Allison

    Same same here. Any official fixes for this?

  • Alex Sobtzak

    I replaced the nib in the pen, and that did the trick. 

  • radcliffe Coleman

    Similar sensitivity issues. Replacing the tip is a good default. In a pinch, snipping the tip of the nib also works. Overtime the plastic nib surface is no longer uniform, it develops wear/fuzz like an eraser (this gets picked up by the touch screen).   


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