Is there a way of fixing a too sensitive pen (Note Pro)

Comments

7 comments

  • Official comment
    Joyce

    Hello,

    Thanks for your post. Apology for any inconvenience that has caused.

    Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible. 

    May you have any other questions, please feel free to contact us.

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  • Sajjan Sharma

    What was the resolution?  Mine is doing the same thing.  The nib is brand new...I just got the Note Air a few days ago...

     

     

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  • Alex Sobtzak

    Any update on this issue?  I'm having the same problem on a brand new device.

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  • Charlotte Leeder

    I've just got the Note Air2 and also having this issue, is there a fix?

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  • Alex Sobtzak

    Changing the nibs on the pen worked for me.  Not sure how often you should have to, but I'm having to change them about every 6-8 weeks. 

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  • Johnny Allison

    Same same here. Any official fixes for this?

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  • Alex Sobtzak

    I replaced the nib in the pen, and that did the trick. 

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