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  • Official comment
    Boox Service Team


    Thanks for your post. Apology for any inconvenience has caused. 

    You are suggested to swap the left edge from left to right to see if it works. If the problem still persists, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our technical team will reply to you via email within 7 working days after you submit the Feedback.

    Thank you for your time. 

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