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boox max 3 freeze

Comments

3 comments

  • Official comment
    Joyce

    Dear Customer,

    Apologize for any inconvenience that has caused.

    Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.

    May you have any other questions, please feel free to contact us.

  • 0xdrfff

    I have been having this issue too. It occurs several times a week. I knew it was a software issue!

    Georg it looks like this is an issue with the latest firmware version.

    Boox please fix this!

    0
  • Georg Hasenoehrl

    If your device is in warranty, you can make a service request in the link above. They will send you a description how to reset the device. If this does not work, they will repair it for you (depending on the warranty state)

    0

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