Delete Boox account
My Boox device is bound to my e-mail, but by accident I made a separate account based on my phone number, but it is not bound to my device. So it appears like I have two different accounts. How can I delete the account associated with my phone number?
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Official comment
Hello Anders,
Thanks for your post.
In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our technical team will reply to you via email within 7 working days after you submit the Feedback. Thanks for your cooperation.
Comment actions -
Dear Customer,
Apologize for any inconvenience that has caused.Could you please kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed and our relevant colleagues will reply back as soon as possible.
May you have any other questions, please feel free to contact us.
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