Delete Boox account



  • Official comment

    Hello Anders,

    Thanks for your post. 

    In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Our technical team will reply to you via email within 7 working days after you submit the Feedback. Thanks for your cooperation.


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  • Anders Riel Müller


    I have gotten no response on my request three weeks later. I can see all accounts are still active.

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  • Michelle

    Dear Customer,

    Apologize for any inconvenience that has caused.

    Could you please kindly submit this Service Request Form via with all info needed and our relevant colleagues will reply back as soon as possible.

    May you have any other questions, please feel free to contact us.

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