how to enable the floating toolbar on documents?

kiarasupernotedocs

• November 04, 2020 05:01

I disabled the floating toolbar on Library and I can't enable it back, I swipe everywhere, and nothing, It doesn't show either any hidden icon or anything to press, I restarted the tablet and nothing. Right now I can't use the tablet, I can only write and erase, but can't change the color or pen or anything because of this, hope I can get a solution soon. 

1

• Official comment

  

  Boox Service Team

  • November 06, 2020 06:33

  Hello,

  Thanks for your post. Apology for any inconvenience has caused. 

  In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.

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