We really need a new stylus...

Gianluca Casu

• January 02, 2022 17:12

I am a really happy owner of my Note Air, but the more I use it, the more I come back to the main problem.

This tablet need a completely different pen, namely, one with an inbuilt eraser.

I checked online and although the old pen is available ( and had said eraser) it is not compatible with my Air. There are many third party stylus on the market and some have this feature, but at a Price ( capital P intentional)

The old pen costs around 34€ online, I really do not see a reason i should pay three times more what is actually a needed basic feature of the input method.

Who agrees with me? Are there any plans for such a device in the future?

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  Booxshop Service

  • January 12, 2022 08:22

  Dear customer, 
  
  Thank you for contacting us and sorry for the inconvenience.

  We are sincerely sorry that the default stylus that comes with the Note Air doesn't have the feature of an eraser. However, we have 2 stylus that has the feature of eraser and you could order either one of them separately. One is called the triangular pen and one is called the BOOX Pen 2 Pro.
  
  The triangular pen doesn't have a magnet and it can't be snapped to the side of the Note Air like the original magnetic pen. However, the BOOX Pen 2 Pro does have a magnet and it can be used as the original magnetic pen of Note Air. To learn about the triangular pen and BOOX Pen 2 Pro, please visit the link below.
  
  Triangular Pen:

  https://shop.boox.com/products/onyx-boox-pen-tips-triangle-eraser-no-magnetic-1

  BOOX Pen 2 Pro:
  https://shop.boox.com/products/pen2pro 

  Many thanks for your time and understanding. Any further questions, please feel free to let us know. 

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  Michael Sigal

  • April 17, 2022 16:35

  I would like to also ask that future pens for BOOX Notes come with an eraser as standard. I use my BOOX Note extensively for marking up PDF documents and the eraser is indispensable. I was disappointed when the BOOX Note 5 that I recently purchased did not come with the pen with an eraser. Luckily I have a couple of pens from previous purchases of BOOX Notes that do have erasers and these still work. But the eraser is really indispensable.

  Thanks.

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  Booxshop Service

  • April 18, 2022 10:03

  Hello! We apologize for the inconvenience. We have forwarded your suggestion to the related department and we will do our best to improve our products. We highly appreciate your feedback and understanding.

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