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3 comments

  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    Yes, you could send the device to repair and we will replace the screen for you. In this case, please submit a form on the link: https://booxsupport.zendesk.com/agent/. And then we will send you further instructions for sending the device to repair

              
    BOOX Shop Support Team

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  • Hong Khong Tan

    Hi support team, 

    My Note3 has the same problem about the the broken screen. How much to send it for repair in Europe? I am living in Sweden. 

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  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    In this case, we suggest submitting a request via the link here. After receiving your request, our team will send you the instructions for sending a device to repair and will inform you of the price for repair. 

    We appreciate your effort and understanding.

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