Note Air 2 Plus: Wifi keeps falling away and cannot sync my Evernote or Onenote because of it

Martijn Molenaar

• September 09, 2022 18:25

Hello everyone, 

I received my new Note Air 2 Plus yesterday and installed it. I joined my home Wifi network but the connection keeps falling away. At first it was during the update of the firmware. Now it has been updated, but now I have problems connecting my Evernote account via Apple login and OneNote. 

Anyone got an idea: I allready read something about metered and unmetered but that didnt work. 

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  Booxshop Service

  • September 14, 2022 07:45

  Dear Customer, we apologize for the inconvenience. 

  In this case, we suggest submitting feedback via "Settings" > "Feedback" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your effort and understanding.

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