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Problems with 3.3 firmware



  • Booxshop Service

    Dear Customer, we apologize for the inconvenience. 

    The function of adjusting lightness from the side of the screen remains, and you could enable this feature via "Settings" > "Gesture Settings" > enable "Side".

    For the issue with the notes, we suggest submitting feedback via "Settings" > "Feedback" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

    Many thanks for your effort and understanding.

  • Grzegorz Szkop

    Since I have blank pages in Boox Assistant, I started the notes data update in the sync options, but after starting it shows 2% all the time.


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