Regarding the issues post here, please kindly entitle the software version & model name of your device such as V2.3 - Note 2 Can't sync notes.

unable to synx note to ONYX account
1 vote 40 comments
Microsoft In Tune on Android for Onyx Boox
11 votes 36 comments
Setup Screen keeps popping up (Nova Pro updated to Android 9)
2 votes 20 comments
Unable to set up a Google work profile on the Max Lumi
4 votes 19 comments
Note air firmware 3.2.2 move note does not show subfolders. Recycle bin files hidden
0 votes 15 comments
Highlights issue in latest update
1 vote 14 comments
Exported PDFs are not searchable
3 votes 14 comments
Can't view annotations in PDFs when transferred
4 votes 14 comments
V3.5.1 - NoteAir2, Please add Farsi (Persian) features
4 votes 13 comments
V.3.5 Update problem: does not install
3 votes 12 comments
Lost notes data after 3.1 update
1 vote 12 comments
Text gets bold in third party apps
1 vote 12 comments
System UI keeps stopping - Boox Air2 Plus
3 votes 11 comments
library showing no books after update
3 votes 11 comments
Boox Note Air - v3.2 - Huge increase of size for PDF files generated from notes
1 vote 11 comments
Audible doesn't play audiobook on Boox Air C
2 votes 10 comments
Neoreader and third party synchronizing apps
0 votes 10 comments
Nova 2 screen recording issue
2 votes 10 comments
Note Air 2 Auto Rotation Not Working
0 votes 9 comments
push boox notes blank but syncing complete
3 votes 9 comments
Firmware update 3.3.1 corupted library - no books are shown - note air v1
0 votes 8 comments
Can't create new notepad
0 votes 8 comments
Cannot sign in to my Amazon account to sync kindle
0 votes 7 comments
Urgent Fix Needed: Arabic OCR Issues Persisting Since Firmware 3.3
11 votes 6 comments
Max Lumi 2 Not Syncing Notes (eur.boox.com)
1 vote 6 comments
Last firmware update broke RTL text in NeoReader
3 votes 6 comments
Note AI (handwriting to text)
2 votes 6 comments
Note Air 2 Plus - Boox App Store icon missing after latest update
0 votes 6 comments