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  1. BOOX Help Center
  2. Order Related
  3. FAQ -- Booxshop

FAQ -- Booxshop

  • Can I Use Multiple Discount Codes on a Single Order?
  • How to activate the Google Play?
  • How can I purchase a Tab 8 if I am outside of China?
  • Do Booxshop ship to my country? How much will be shipping costs or taxes?
  • Is onyxboox.com an Official Website of BOOX?
  • Is the Poke 4s and Poke 4 Lite Are the Same?
  • VAT FAQ
  • What Can I Do if I Cannot Find my Order?
  • How to cancel order/How to return product?
  • How long is the warranty valid and what does it cover?
  • How to get the invoice when you bought our devices on Booxshop?
  • What is the Price Matching Policy on Booxshop?
  • Where will my BOOX device be shipped from if I order from Booxshop?
  • Do I need to pay taxes? How tax is calculated? Could I ask for some adjustments before shipping?
  • How long will I receive my order?
  • When will my order ship? Can I get a Tracking ID?
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