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  1. BOOX Help Center
  2. Product Support
  3. Hardware Issues

Hardware Issues

Startup problem, broken screen, and battery problem, etc.

  • Mira Cannot Change Option Settings by Using the Side Button and Scroll Wheel
  • Further info for BOOX Pen/Stylus
  • What should I do if the capacitive/ finger touch of my Boox is unresponsive?
  • If my stylus or USB cable lose or break which came with the original box, where could I get another one?
  • What should I do when I come across the white dots (pixels/spots), black dots (pixels/spots) or lines on my screen when I use the Boox?
  • Learn How Your E-reader Looks Like When The Screen Is Broken
  • If my Boox could not charge, what should I do?
  • What kind of Internet does Boox device support?
  • If there is something wrong with the screen or the battery with my device, what should I do? Could I buy the screen or the battery from Onyx Boox and fix it by myself?
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