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  1. BOOX Help Center
  2. Product Support
  3. Software Issues

Software Issues

  • What Can I Do if I Cannot Find “Enable Google Play” on App Management?
  • What Can I do If Unable To Sync My Notes
  • What Can I Do If My Device Is Locked
  • Notes Disappeared? Notes Are Gone? Here Is The Solution.
  • Already Register GSF ID But Device Isn't Google Play Protect Certified Yet
  • Mira Software Download
  • What should I do if I come across software issues or bugs on Boox devices?
  • If my Boox device could not connect to Wi-Fi, what shall I do?
  • How to Sync Notes From a Device to Another?
  • Mira Software Linux Setup
  • Why Mira does not mirror my phone's screen when it is connected to the monitor?
  • Why Mira does not mirror my computer's screen when they are connected via Type-C ports?
  • Does Mira support the connection method of desktop Computer VGA to HDMI?
  • Why is there a noticeable flicker after Mira is connected to a computer?
  • Why does Mira Monitor not working on my computer when connected in both Type-C and HDMI cable?
  • Why does the screen jitter when you play videos in Speed Mode on Mira?
  • What are the differences between each mode on the Mira app?
  • What is the recommended resolution for Mira?
  • How can I set a global shortcut to switch modes for Mira?
  • How to set Duplicate /Extend Monitor Modes for Mira?
  • When my Windows OS uses the Extend mode to connect to Mira, the computer screen responds when I touch the Mira screen.
  • How to use the BOOX Max3 as a second monitor for my Linux computer?
  • How to update the firmware of the BT remote control?
  • I connect my Boox device to the computer and it could not be recognized by the computer, what shall I do?
  • I found that it would shift slightly when I use the stylus pen on Boox, what should I do?
  • Should I downgrade the firmware in my device?
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