v3.5 TTS issue
Hello,
I'm a Poke4 user from South Korea.
Recently, I updated my firmware to version 3.5.
After the update, I encountered an issue with the TTS (text-to-speech) function using the Neoreader.
The problem involves skipping some sentences and eventually scrolling very rapidly and stopped reading.
I've conducted some tests and found that this issue does not occur with English files. Also, another reader doesn't seem to have this problem.
It appears that the new Neoreader might have a TTS problem specifically with foreign languages. Interestingly, my coworker who uses a Poke5 encountered the same issue.
If there's a problem, could you please address it? I'd greatly appreciate it.
Thank you.
poke4 version 3.5_801526b7d
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正式評論
Dear customer,
We apologize for the inconvenience.
In this case, we appreciate it if you could reproduce this issue on your device and please use the screen record feature to capture the problem. After that, please submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the video to your feedback. Our tech team will check for the feedback and get back to you as soon as possible.
Many thanks for your effort and understanding.
Sincerely,
Derek
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