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Note Air 3C takes forever to search notes

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  • 正式評論
    BOOX Shop Service

    Dear customer,

    We apologize for the inconvenience.

    The firmware v3.5.1 for Note Air 3 C has been released now. In this case, we suggest updating the firmware of your device via "Settings" > "Firmware Update". After that, please check if the problem persists.

    If the problem persists, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​

    Sincerely,
    Derek

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