Multipoint touches still recognized when hand touch disabled

Happy Medium

• 2024年03月14日 04:08

I am using a Note Air 3 using the latest (as far as I can tell) 2024-1-19_15-33_3.5_7f4fc0ec1 firmware. 

The problem I am having is that when the hand touch setting is disabled, multi-point screen touches (such as tapping the screen with two fingers at the same time) still get recognized as screen touch events and can cause the cursor to move around unexpectedly and for buttons to get pressed. Single point touches are properly not recognized when the hand touch setting is disabled.

This is causing problems because holding the edge of the device in your hand often touches the edges of the screen with multiple fingers, leading to multi-point touches that move the cursor and cause problems with text and drawing input and often leading to menu buttons getting pressed unintentionally.

Can the hand touch setting be updated so it blocks multi-point touch events as well?  Thank you.

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  Happy Medium

  • 2024年04月02日 01:45

  This appears to be fixed in the latest firmware update from a few days ago.  Thank you!

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