Poke 5 bug/problem (3.5.1 firmware)

Lukasz

• 2024年04月06日 20:27
• 編輯於

Hello, I found messy fonts in translator's window in neoreader app. Any suggestions? Thanks in advance.

0

• 正式評論

  

  BOOX Shop Service

  • 2024年05月10日 08:30

  Dear customer,

  We apologize for the inconvenience.

  In this case, please update the firmware to the latest version first. You could update the firmware via "Settings" > "Firmware update" > "Check for update" on your device.

  However, if the firmware is already the latest but the problem persists, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will reply to you as soon as possible after you submit the Feedback.​ 

  Sincerely,
  Derek

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