Adding option to change address for pending orders before shopping

Bonaventura Di Bello

• 2024年04月10日 15:08

Hello, I just placed an order and noticed too late I had chosen my old address, no more valid. Of course I requested a cancel of the order via support, but it would be useful to make the address change before the shipping to avoid situations like these. Just a suggestion, thanks.

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• 正式評論

  

  BOOX Shop Service

  • 2024年05月10日 09:53

  Dear customer,
   
  We apologize for the inconvenience.
   
  We will forward your suggestion to the related department to improve the shopping experience.
   
  Many thanks for your feedback and understanding.
   
  Sincerely,
  Derek

   
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  Bonaventura Di Bello

  • 2024年05月10日 10:19

  You're welcome, glad to be of help in improving your customer management.

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