Air note 3C do not turn on after updating
I have a bad experience with customer service since october 2024 I request support to solve this issue, which is a problem who make me not trust in this brand, basically after updating the tablet it didnt turn on anymore, customer service takes long time to solve the problem and I followed the indications with any result, in this edge it is absurd a tablet didnt work out after updating after three months been used.
Until now I can't use the device and were 583.61 dollars wasted because also I acquire the case and the premium pen
I beg you can attend my request because is too much money I invested and this equipment to work
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正式評論
Dear customer,
We sincerely apologize for the inconvenience. Upon checking, our colleague Danica has replied to your original ticket on Dec 23rd, 2024. Since then, we have not received your reply.We received your new request on March 5th, 2025 and we have informed our team to follow up on your case as soon as they can. We highly appreciate your understanding!
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