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    BOOX Shop Service

    Dear customer,

    Thank you very much for your feedback and suggestions.

    Regarding the issue of using OneNote, you can open the OneNote app > swipe down from the top right of the screen to bring up the Control Center > E Ink Center > set the refresh mode to "Normal" > then click "Optimize" > Other > enable "Handwriting Optimization". After that, please check if it is possible to improve the handwriting experience.

    To find the tag management, you can go to Notes > Click the hamburger icon on the top right corner > Options > Tag Management.

    Regarding using the lasso tool to delete notes, you can click "Cut" or "Delete" to remove the selected notes.

    Regarding your suggestion about the cover of the folder, we have forwarded your suggestion to the relevant department. Thank you very much for your support and understanding!

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