GO 10.3 firmware 4.0 release frustration

Jos Gelissen

• 2025年04月18日 09:51

Dear Boox,

I just recently updates my GO 10.3. I use my tablet mainly for drawing, and to create some level of accuracy I really like to use standard shapes (circles, squares, merge them together and erase the parts not needed.
In your update, you basically disabled this: when trying to erase part of a circle, it remove the entire shape.
PLEASE undo this.

1

• 正式評論

  

  BOOX Shop Service

  • 2025年04月21日 01:52

  Dear customer,

  We apologize for the inconvenience. We have reported this issue to the relevant department and will do our best to improve the software on our device in the future. We highly appreciate your feedback and understanding.
• 

  Hector Hernandez

  • 2025年05月08日 16:26

  Does this have a date or aprox time to update?, maybe a downgrade of some kind to be able to erase parts of the shapes?, or its just wait for a maybe in the short future it will be activated again?

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  BOOX Shop Service

  • 2025年05月09日 01:51

  Dear customer,
  We are afraid that the BOOX device does not support downgrading the firmware version. Upon checking with our team, this issue will be fixed in the new firmware. The new firmware for Go 10.3 is under testing. In this case, we suggest applying for the beta test via Settings > Firmware Update > Apply for Beta test. After you join the test program, we will send you the new firmware once it is stable.

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  Jos Gelissen

  • 2025年05月09日 06:49

  Thanks Booxshop, I joined the test program. Looking forward to the update!

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