Cannot access my notes

Liudas Vasiliauskas

• 2025年04月21日 19:05

After update I was requested to login and it say that it will “automatically register an ONYX account for you”. But I dont need another one, it did that and now I can’t reach my files! Help. Urgent.

0

• 正式評論

  

  BOOX Shop Service

  • 2025年04月22日 05:04

  Dear customer,
  We apologize for the inconvenience. In this case, please go to Settings > Onyx Account > Switch Account. Then, please check if you can see your old account with notes. If so, please log in to your original Onyx account and check if it is possible to see your notes.

  

  

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