Sincronización de notas en nuevo dispostivo
Al vincular con mi cuñada ya existente el nuevo dispositivo, no sincroniza las notas que ya tenía guardadas en mi cuenta. Les facilito el mensaje del dispositivo. No sé cómo activar la sincronización manualmente.
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正式評論
Dear customer,
We apologize for the inconvenience.
In this case, please check the following:
1) Please check if you are using the correct information to log in to your Onyx account. If your sister-in-law sets up the Onyx account with a phone number, please use that phone number to log in. If she uses email to set up the Onyx account, then please use email to log in to the BOOX device.
2) Please make sure you selected the correct server. If the account is under the US server, you will not be able to see the notes if you select the EUR server when you log in. Therefore, please try to log in with another server and see if the problem persists.
Many thanks for your effort and understanding.
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