USB-C Ethernet Adapter not working with Boox Go 10.3

Kaiser

• 2025年04月29日 20:18
• 編輯於

I just bought a new Boox Go 10.3 (Android 12) a few days ago and it all seems to be working fine except my usb-c Ethernet adapter which is not being recognized. I've a Boox Palma 1 (Android 11) too and this same adapter works great with it so it's not an issue with the adapter. Does the Boox Go 10.3 not support usb-c  ethernet adapter?

The adapter is using  asix ax88179 chip.

0

• 正式評論

  

  BOOX Shop Service

  • 2025年04月30日 05:12

  Dear customer
  We apologize for the inconvenience. Upon checking with our tech, they have fixed this issue in the latest version of firmware for Go 10.3. In this case, we suggest applying for the beta test via Settings > Firmware Update > Apply for Beta test. After you join the test program, please check if it is possible to update the firmware to the latest version. Then, please check if the problem can be fixed.

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