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When will pen strokes stop looking like crayon marks in notes exports?

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  • 正式評論
    BOOX Shop Service

    Dear customer,

    We apologize for the inconvenience. In this case, we would appreciate it if you could kindly export your notepad to the ".note" and 'PDF' file by long-pressing the notepad cover > Share and Exports 

    After that, please submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and attach both the export note files while sending the Feedback. It would be helpful for our tech team to address the issue. Our technical team will get back to you as soon as possible after you submit the Feedback.​Many thanks for your effort and understanding.

  • Genericuserunknown

    LOL, this is the same run around I get every time I post something here. Must be the automated blowoff.

    0

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