Heavy ghosting on Boox palma 2

Carla Alexa Simoes

• 2025年07月17日 18:52

I've had my Boox palma 2 for a few months. I've started to experience heavy ghosting that gets progressively darker just after a couple of minutes of use. I was hoping this was a software issue and that it would be solved with the newest updates but unfortunately it's not the case. Is there anything I can do to solve this? I'd love some help! 

0

• 正式評論

  

  BOOX Shop Service

  • 2025年07月18日 03:27

  Dear customer,
  We apologize for the inconvenience. Upon checking, our team has sent you a step-by-step guide to adjust the refresh settings via email (ticket #122080). In this case, please try those steps and check if the problem can be fixed. If the problem persists, we would appreciate it if you could provide us with more information via email. Many thanks for your effort and understanding!

請登入寫評論。