Note Air 4C: 4.1 Firmware Beta isse - Notes Jumping

James Sheffield

• 2025年08月03日 20:50

Installed 4.1 beta version of the firmware.

Finding that I'm jumping between pages in a note mid writing. Either I'm jumping forwards (creating a new page) or backwards (previous page).

Anyone else experiencing this issue?

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• 正式評論

  

  BOOX Shop Service

  • 2025年08月04日 01:47

  Dear customer,

  We apologize for the inconvenience. In this case, you can follow the steps below to disable the swipe gesture. After that, please check if it is possible to fix the problem.

  
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  Ishaani

  • 2025年10月13日 20:20

  Hi James, 

  Yes, I'm having this issue as well. Very irritating. And my gestures are all turned off, so I don't know why it's happening. Also, the page zoom keeps coming on. 

  - Ishaani

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  BOOX Shop Service

  • 2025年10月17日 03:29

  Hi Ishaani,
  We sincerely apologize for the inconvenience. Our tech team is aware of this issue and will fix it in the next firmware 4.1.1. In this case, we would appreciate it if you could kindly wait for the new firmware. Thank you very much for your patience and understanding.

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  vinviny

  • 2025年10月24日 08:53

  I see that the new firmware will solve this issue and so I have to wait.

  But, in order to encourage the engineers, I'm just reporting that I have the same problem and am waiting for the solution.

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