Cannot bind a second device to my email

Omar Alvarez

• 2025年08月19日 16:33

I bought a Boox Max and I cannot bind the email, says it is already taken. I had a Poke linked to the same email that I gave away to a relative. Any solutions?

0

• 正式評論

  

  BOOX Shop Service

  • 2025年08月20日 01:53

  Dear customer,

  In this case, you can log in to your email account on the website push.boox.com(US server) or eur.boox.com(EUR server) first. Then, you can follow the steps below to delete your email account.
  

  Once you delete your email account, please check if it is possible to bind your email to your phone number account.

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