I can't turn on my P6

Sujin lee

• 2025年08月29日 01:19
• 編輯於

I bought P6 on Feb 6 via COUPANG trading Co. I pressed the power button but the P6 is not turned on. Can I get a repair service?

0

• 正式評論

  

  BOOX Shop Service

  • 2025年08月29日 04:33

  Dear customer,

  The model P6 is not the international version of the BOOX device. We are afraid that we are unable to arrange a repair for the non-international version of the BOOX device. You could contact the original seller of your device for further assistance.

  In this case, you could try to charge the device with a 5V/2A charger for a few minutes. After that, please do not remove the power source, and please directly long-press the power button for about 20 seconds and see if it is able to turn on the device.

  If still unable to turn on the device, please try to enter recovery mode to reboot the system. You can follow the steps in the video at the link below to enter recovery mode.

  https://drive.google.com/file/d/1Mu-mD0hE7L09MH52Oq13iGLPQM-NFXbB/view?usp=drive_link

  Many thanks for your understanding.

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