Unable to sync with Google Drive after the new firmware update in Boox Note 4 Air C
After the new update (version 4.1 I believe?) my notebooks no longer sync to Google Drive. If I hit the sync button, it just keeps hanging. I unbound and rebound Google Drive, and that has not fixed the issue. I was able to sync if I choose the .note format, but if I choose the vector or bitman PDF format, the notebook will not sync to Google Drive.
Sync used to work fine before the latest firmware update.
Please let me know what I can do to fix this. Having to manually transfer files from my device to my PC, and then to Google Drive, is very tedious and screws up my workflow.
Thanks,
- Ishaani
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正式評論
Dear customer,
We apologize for the inconvenience. In this case, please try to follow the steps in the link below and check if the problem can be fixed.
https://docs.google.com/document/d/1AUTFuLECh1OUJGc5anjy8OXCSpz5B0tQNU6JjUQ0WsM/edit?usp=sharing
If the problem persists, please go to Notes > click the hamburger icon on the top right corner > Notes Settings> Update notes data > Update. After that, please check if the problem can be fixed.
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