No "Notes" App in the Palma 2 Pro
Hi,
Currently I am using the Palma 2 Pro and I am so happy to read with this device. When I checked the Product introduction on Note Air5 C it has the "Notes" App on the home screen. I realized that the Palma 2 Pro also has the capability to write notes, but I can only found it in the Quick Launcher, but not in the home screen.
I suppose this Notes app should also be on the Home Screen too?
Thank you!
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正式評論
Dear customer,
We apologize for the inconvenience. In this case, please try to swipe down from the top right of the screen to bring up the Control Center > enable "Stylus". Then, please check if the Notes app will appear on the Home Screen. Many thanks for your understanding. -
That did not work for me.
Still don't have Notes
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Dear customer,
In this case, please update the firmware to the latest version first. You could update the firmware via "Settings" > "More Settings" > "System Update" on your device. Also, please check each group on the Home Screen and see if it is possible to find the Notes app.If still unable to find it on the Home Screen, we suggest submitting feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your understanding.
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I have the same issue. I have a stylus, not the Boox branded one, and it's recognized, but I can't get to the Notes any which way. I've happened onto it a few times through convoluted Settings approaches, but it keeps hiding the app. This is the whole reason I bought the device. Please advise and FIX. There is NO reason to hide it from the Home screen or options to set buttons, Naviball options, etc. to it!!
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Hi Susanrm,
We apologize for the inconvenience. In this case, we would appreciate it if you could let us know the model of your device. You can find this info via Settings > About Device > Model. This would be helpful for us to confirm the model of your device.You could also update the firmware via "Settings" > "More Settings" > "System Update" on your device. Also, please check each group on the Home Screen and see if it is possible to find the Notes app.
If still unable to find it on the Home Screen, we suggest submitting feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your understanding.
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