Google Play has stopped working
I have ensured that I am running the latest firmware (4.1) and have cleared the data in ONYX Launcher - Storage.
I have also reinstalled my Google Accounts and made sure that the Boox device was synched with my Google accounts.
i was making progress with Google Play because it was changing the reasons why it wasn't working.
Now when i go to Google Play the message I get is "There are no apps to install since your administrator hasn't made any available to you yet..."
When i do any search it says "No results found"
I have tried to installthe Android APK installer but i get the Boox message that "App not installed as package appears to be invalid"
I can no longer find any option to 'Enable Google Play" even though i know it was there when i first set up the device.
What do you suggest?
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Dear customer,
We apologize for the inconvenience. It seems the problem is related to your Google account. In this case, you could try to log in to Google Play with another Google account, or you could try to use your personal Google account. Then, please check if the problem can be fixed.
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I have the same issue. Seems to have come up after the latest firmware 4.1.1. i tried to resolve by 1. clearing the storage, did not work. 2. Log out of my account and log in again, also did not work.
Play books is also not working.
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Hi Michiko,
We apologize for the inconvenience. In this case, we would appreciate it if you could let us know which model your device is. It would be helpful for us to address the issue. Many thanks for your understanding, and looking forward to hearing back from you.
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