DRM-Adobe Digital Editions

Belensirv

• 2026年01月03日 19:18

Hello,
I can´t authorize mi Boox Go Color 7 Gen II with the Adobe Digital Editions 4.5  that I have installed in my PC (which is just authoriced sucessfully).
I have tried it, by BooxDrop and connecting my Boox to de PC by cable. But Adobe Digital Editions in my PC don´t recognize the Boox device. However, I know that it is possible whith other e-readers, such as Kobo .
On the other hand, I downlouded the same Adobe Digital Editions 4.5 in my Boox and I have authorized the Boox. But, I must open  all the DRM-epub files with Adobe Digital Editions app, instead of opening  them directly with my Boox. Then, It is imposible to use all the posibilites that my e-reader provides.
Could, you please, give me instructions to open DRM-epub files directly with Neo Reader v3.0 app from my Boox, intead of doing it witth Adobe Digital Editons?.
Thanks for your atention.
Yours sincerely,

0

• 正式評論

  

  BOOX Shop Service

  • 2026年01月04日 04:00

  Dear customer,
  We apologize for the inconvenience. In this case, please update the firmware to the latest version first. You could update the firmware via "Settings" > "Firmware update" > "Check for update" on your device.

  If the firmware is already the latest but the problem persists, we would appreciate it if you could reproduce this issue on your device and submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. Our tech team will get back to you on the feedback system. Many thanks for your effort and understanding.

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