Screen Glitch After Latest Firmware Update – Note Air 5C

Felipe Irarrazaval

• 2026年03月15日 23:49

Hi. I just updated the firmware to the latest version and the device is working horrible. The screen glitch (probably ink related issues). The device is freezing constantly. I bought it three days ago.

0

• 正式評論

  

  BOOX Shop Service

  • 2026年03月16日 01:37

  Dear customer,
  We apologize for the inconvenience. In this case, we would appreciate it if you could reproduce the issue and submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. Our tech team will get back to you on the feedback system. Many thanks for your effort and understanding.

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