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Boox Notes App feature is almost broken/useless

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    BOOX Shop Service

    Dear customer,
    We apologize for the inconvenience. In this case, please update the firmware to the latest version first. You could update the firmware via "Settings" >  "System Update" on your device. Then, please check if the problem can be fixed.

    If the problem persists, we would appreciate it if you could reproduce this issue on your device. After that, please submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your effort and understanding.

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