Unable to push to Note Air 2 Insufficient cloud storage.

Bill C.

• 2022年08月09日 01:28

I an showing over 4.5 GB of cloud storage but it will not allow me to load or push files due to insufficient cloud storage. What do I do now.. Really regret buying this super buggy notebook..

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  BOOX Shop Service

  • 2022年08月09日 01:40

  Dear customer, we apologize for the inconvenience.

  We are sorry that there is no option to expand the cloud storage currently. However, we are planning to expand the cloud storage in future updates. Please kindly wait for the update.

  We appreciate your patience and understanding.

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  Bill C.

  • 2022年08月09日 01:43

  I do not think you understand what I wrote. My Note Air says I have 4.5 GB cloud storage available. When I go to push an item to my note it tells me that I have insufficient cloud storage left.

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  BOOX Shop Service

  • 2022年08月09日 02:48

  Dear Customer, we apologize for the inconvenience and we are sorry that we didn't read carefully. 

  In this case, we suggest submitting feedback via "Settings" > "Feedback" on your device or on the push website.

  

  Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your effort and understanding.

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