NeoReader V3.2: How to open an external link

Wolfgang Tellert

• October 15, 2022 12:19

I want to open another file from a PDF document. But unfortunately, I always get the message "Forbidden link. Opening failed.". The external link is specified with a URL which is "filename.pdf#page=2&view=fit".

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  BOOX Shop Service

  • October 17, 2022 08:36

  Dear Customer, we apologize for the inconvenience. 

  In this case, we suggest reproducing this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your effort and understanding.

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